Credit overview
Vouchers, discount codes and credit
## General
In Travelmanager you only manage value vouchers. VAT is not charged on the voucher when it is sold; the voucher is only booked as an invoice item when it is redeemed. Each voucher has a unique code that can be used to identify it. When redeeming vouchers, the credit balance is always checked live to ensure that the process can be carried out.
## Overview
You can access the overview via the "Voucher" menu item. Here you can search for and find vouchers and create them manually, independently of a sale.
## Sale of vouchers
Vouchers are sold in the online store and in the backend via individual sales. To do this, you create one or more voucher items in the system, for which the value is stored as a free entry during the sale. The sale is made without VAT, the voucher code is assigned automatically when the voucher is posted.
## Block voucher
You can block a voucher in the voucher area. If a voucher was sold via a single sale that was canceled, the voucher will also become invalid here.
## Validate manually
It is possible to debit an amount from the voucher in the voucher area that was not entered via a sale in the Travelmanager. This function also exists in the TicketApp, so that you can, for example, validate a Travelmanager voucher that was sold via an external POS system.
## Value Check Online (customer)
You can check online how much remaining value is still available on the voucher. The link to call up the value is made up as follows: