GetYourGuide Integration

Link your GetYourGuide (GYG) account directly to Travelmanager and receive live, automated bookings and cancellations through the portal via a secure channel into your account.

Select PHCOM as the provider for the link in your GYG Dashboard. In the backend of the travel manager, activate GYG under URL Generator Portal and set the price types there accordingly.

When booking in, the standard prices stored in the line are used. If you deviate, set the valid tariff for GYG in the line administration under Additional settings - Tariff.

Make sure that the next trips when you link your product are within 3 months.

External Product ID

The product ID to be entered at GYG can be found in the booking mask after entering the desired relation.

Technical information: How is the External Product ID composed in the background?

The Product ID is built up from the identification of your account and the Line ID, separated with dash (-).

  • Account name
  • Line ID
When booking a line that is not only a round trip or is a combination ticket, also include the ID of the departure and destination port of the one-way trip.
  • Port ID of the port of departure
  • Port ID of the destination port

If the return trip is to be booked with this trip, add the destination port ID to the parameters

  • Destination - port ID of the return trip (usually the port ID of the departure port).

If you offer a round trip tour via GYG, use the combination ticket function in the travel manager.

Create an empty line with the price types offered at GYG (adults, children) and add in the combined ticket the corresponding trip offers you want to offer at GYG.

Please note that for combination tickets the fixed capacity stored in the line properties is used as a basis.

GYG calls the trips regularly, but sometimes 1x a day. Please take this into account when making last-minute changes to your journey.

Example combination ticket or round trip


"db" is the account name, 112 is the line ID

Example One way trip


"db" is the account name, 115 is the line ID, 1 is the port ID of the departure port, 2 is the port ID of the destination port.

Example round trip


"db" is the account name, 115 is the line ID, 1 is the port ID of the departure port, 2 is the port ID of the destination port, and 1 is the port ID of the return port.

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